How to Get Jio eSIM: Complete Setup & Activation Guide

An eSIM (embedded SIM) is a digital SIM card that is built directly into your smartphone, tablet, or smartwatch. Unlike a traditional physical SIM card, an eSIM does not need to be inserted into your device. Instead, your mobile operator sends a digital profile that can be installed electronically.

For Reliance Jio users, switching to an eSIM offers several advantages:

No need to handle a physical SIM card
Your mobile number and plan remain unchanged
Better security compared to removable SIM cards
More environmentally friendly than plastic SIMs

This guide explains how to get a Jio eSIM, including eligibility requirements, activation methods, installation steps, and useful tips.

Who Can Get a Jio eSIM?

Before requesting a Jio eSIM, make sure you meet the following requirements.

1. Compatible Device

Not all smartphones support eSIM technology. Your device must be eSIM-enabled.

Common supported devices include:

Apple iPhones with eSIM support
Google Pixel devices
Samsung Galaxy smartphones
Certain tablets and smartwatches

You should be able to find both the IMEI and EID numbers in your device settings.

2. Active Jio Number

You must already have an active Jio prepaid or postpaid connection that you want to convert into an eSIM.

3. Registered Email Address

Your Jio account should have a valid and verified email address. Jio uses this email to send activation details and QR codes required for installation.

How to Get a Jio eSIM Using the MyJio App

The easiest way to request an eSIM is through the MyJio application.

Step 1: Open the MyJio App

Step 2: Search for eSIM

Use the search option and type:

"Switch to eSIM"

Select the option displayed in the search results.

Step 3: Verify Your Email Address

Confirm your registered email address and enter the OTP sent to your email.

Step 4: Enter Your EID Number

Provide the EID number of the device where you want to activate the eSIM.

You can find the EID under:

Settings → About Phone

Step 5: Complete Mobile OTP Verification

An OTP will be sent to your Jio number. Enter it to confirm your request.

Step 6: Wait for the Cooling Period

After submitting the request, a cooling period of approximately two hours applies.

During this period, your existing physical SIM continues to work normally.

Step 7: Confirm Through IVR

After the cooling period, Jio may place an automated verification call.

Follow the instructions provided during the call to complete the verification process.

How to Get a Jio eSIM Through SMS

If you do not want to use the MyJio app, you can request an eSIM using SMS.

Step 1: Find Your EID and IMEI

Navigate to:

Settings → About Phone

Note down:

32-digit EID
15-digit IMEI

Step 2: Send the GETESIM Message

Using your existing Jio SIM, send:

GETESIM <32-digit EID> <15-digit IMEI>

to:

Step 3: Receive Your Virtual eSIM Number

Jio will send a virtual eSIM number through SMS and email.

Step 4: Send the SIM Change Request

Send:

SIMCHG <19-digit eSIM number>

to:

After the cooling period, Jio will send a confirmation SMS.

Reply with:

to continue the process.

Step 6: Complete IVR Verification

Answer the automated verification call and follow the instructions.

Step 7: Receive Activation Details

Jio will send activation information through SMS or email, including a QR code or activation profile.

Installing the Jio eSIM

Once your request is approved, Jio will send:

A QR code through email, or
A digital activation profile

You can then install the eSIM on your device.

For iPhone Users

Go to:

Settings → Mobile Data → Add Data Plan

Scan the QR code or follow the activation instructions provided by Jio.

For Android Users

Depending on your device manufacturer, navigate to:

Settings → Connections → SIM Manager → Add Mobile Plan

Then:

Select Add eSIM
Scan the QR code
Complete the setup process

The exact menu may vary depending on the Android version and device model.

Benefits of Using Jio eSIM

1. No Physical SIM Required

There is no need to insert or replace SIM cards.

2. Better Security

An eSIM cannot be removed easily if your phone is lost or stolen.

3. Easier Device Switching

Supported devices can activate digital profiles without visiting a store.

4. Dual SIM Convenience

Many smartphones allow users to use a physical SIM and eSIM together.

5. Environment Friendly

eSIM technology reduces the need for plastic SIM cards and packaging.

Important Things to Remember

Before switching to an eSIM, keep these points in mind:

Your device must support eSIM technology.
Keep your registered email address updated.
Ensure your current Jio number is active.
Save your QR code or activation details safely.
The activation process may take a few hours to complete.

Final Thoughts

Jio eSIM provides a modern and convenient alternative to traditional SIM cards. Once activated, your number, plan, and services remain unchanged while giving you the benefits of a digital SIM experience.

Whether you use an iPhone, Samsung Galaxy, Google Pixel, or another supported device, the process is straightforward. By following the steps above, you can request, activate, and start using your Jio eSIM without needing to visit a store.